Aug 29, 2011

Acer Crystal Eye Webcam For Windows 7

Last update: July 11 2013
Downloads: 58774

I write this post to give some information and drivers for ACER user who migrating or use windows 7, but cannot use or install webcam. So beside my recommendation, any feedback would be greatly appreciated.
So my idea is this:
There are no official windows 7 driver for some ACER laptop model. So base on my experience one driver can be use with other model. Example we have webcam driver for Acer Aspire 4740G and it also work with Acer Aspire 4745.
Notice that sometime ACER provides more than 2 drivers software for webcam. Suyin and Chicony is the most famous. Base on my experience with Acer aspire 4520 and 4530, both driver worked.

So try it and report the feedback here:

Acer webcam For windows 7 :


Download (Direct Link)

reported work on:
Acer Aspire 5570Z Acer Travelmate 6292
Acer Aspire 4925G Acer Aspire4715z
Acer Aspire 7720G Acer Aspire 4715z
Acer Aspire 4920 Acer Aspire 2920 Acer Aspire 5738ZG Acer Aspire One 532h Acer Aspire 6530 Acer Aspire 5738ZG Acer Travelmate 6291 Acer Aspire 5536G Acer Aspire 5720 Acer Aspire One AOA110/150 Acer Aspire 4730z Acer Aspire 4520 Acer Aspire 5630 Acer Aspire 5520G Acer Aspire 4715Z
Acer Aspire 4540 
If you have the same model but the driver didn't work. I strongly recommend before the installation, right click on the setup file and select run as admin.
After the installation finish, run the webcam application (short cut) as admin.



Acer Crystal Eye webcam 7.96.701
Originally vista reported work in 7 using compatibility mode install.
still working on the link =)

Another way is to install using your VISTA driver.
What i always did for people or person from tech support who asking for my help, (personally visited me) is by using the original vista driver. Go to acer support site, download the vista driver and install using compatibility mode.


1. Download the vista driver.
2. Extract and right click on setup file and select PROPERTIES.
3. Select Compatibility tab.
4. Select "run this program in compatibility mode for"
5. select windows vista. APPLY and CLOSE
6. Right click again on the drivers and select run as admin.
7 After the installation finish (if successful) right click on the shortcut and select run as admin.
8. If failed, right click on the shortcut - properties and compatibility - set to windows vista.

If you cannot find your vista drivers ,
leave your comment with your model, ill try to assist as much as i can, you can also try your xp driver (i never test webcam yet but for wireless i found some of them work just fine)

Sometimes, we have a hard time with this kind of problem and this also happened to me, even with all the experience i have (5 years), sometime i have to spent weeks for test with many version of the drivers. There are a case where no success for 2 week and i just reinstall the GRAPHIC/VGA driver (i uninstall it to teach someone to install graphic driver). After that the webcam driver installation success... feel bad is it? u just need to reinstall the graphic so that u can install the webcam.

give your feedback in comment section below, it could help others too.


  1. i used acer aspire 4920 with windows 7,but after i installed acer crystal web cam it still appear " camera was not found " can you help me to overcome this problem.

    1. That happens with mine too!! Please, help!! Thanks!

  2. That mean this driver not suitable for your cam, look at the device manager see if there any devices marked with yellow named with USB(etc)

  3. i'm using acer aspire 4920 my acer crystal eye webcam still teling that "camera not found".
    pls help.....

  4. my control panel ( i have an acer aspire 1 ) says that i have this program but i do not know how to open, run, and use it. any advice? thanks!

  5. im using acer iconia 6120 tablet pls do kindly advised me... thanks

  6. whats good for acer 4750z

  7. I deleted my acer webcam tht came with my laptop,and now I need it bak...where do I get it bak from?

  8. Hi i have an acer aspire 7738g, but not work on win 7 ultimate

  9. i'm using ACER Aspire 4530., with os window7 64bit..can u suggest suitable webcam driver

  10. i have an aspire one d270 and i have installed windows 7 in it nd webcam is not working what should i do ........if u have solution please tell me..

    1. Download and install this file:
      Download link

      if still now working, go to this page:

      Then you will see the webcam driver list there, test which work for you, I have experience installing windows 7 on this model several times, and i use the driver from the page above,

  11. hi, i'm using aspire 4920, can u please help me download a suitable webcam driver. help me please

  12. Tengo una Acer Aspire 8943G con Windows 7. La cámara se bloquea cuando la uso directa pero funciona bién con Skype. Alguna sugerencia?

  13. Ya solucioné mi problema con: Webcam_Cyberlink_1.5.2108.00_W7x86.

  14. Hi! It worked on my laptop, but I can't find the images I captured using the webcam. Do you know where the captured images automatically save? Thanks! :)

  15. I have aspire 4740g and the camera worked fine before, now its "camera not found", help.

  16. Pls help me my cam wont work acer aspire 5720g

  17. i installed the driver but it did'nt work
    i also try compatibility installation but it did'nt work either...

    black pls help

  18. Same problem here! I use Aspir 5742Z series. What would be the right driver to install for the webcam that does not work!

    1. have you try with your original windows vista drivers?

  19. i wonder why its taking forever to download

  20. Thank for your advice it look success

  21. I have acer aspire one model ZG5, AOA 150.What should I do I updated to win 7 and webcam app is gone.How do I install it back again.